with Help Scout and Contentstack?
Emit new event when a conversation has its status updated. See the documentation
Emit new event when a new asset is created in ContentStack.
Emit new event when a new entry is created in ContentStack.
Emit new event when an entry is published in ContentStack.
Emit new event when an agent replies to a conversation.
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Retrieves the details of a specific conversation. See the documentation
Retrieves the threads of a specific conversation. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
contentstack: {
type: "app",
app: "contentstack",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.contentstack.$auth.region}api.contentstack.io/v3/content_types`,
headers: {
"api_key": `${this.contentstack.$auth.stack_api_key}`,
"authorization": `${this.contentstack.$auth.management_token}`,
"content-type": `application/json`,
},
})
},
})