with Help Scout and Clockify?
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Adds a note to an existing conversation in Help Scout. See the documentation
Adds member(s) to a project in Clockify. See the documentation
Creates a new customer record in Help Scout. See the documentation
Adds a task to a project in Clockify. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Clockify is a time tracking and timesheet app that provides a straightforward way to track work hours across projects. With the Clockify API on Pipedream, you can automate time tracking, create detailed reports, manage projects, and sync timesheet data with other apps. Using Pipedream, you can create workflows that trigger on events in Clockify or other apps, process the data, and perform actions like logging time automatically, sending notifications, or creating invoices based on tracked time.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
clockify: {
type: "app",
app: "clockify",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.clockify.me/api/v1/user`,
headers: {
"X-Api-Key": `${this.clockify.$auth.api_key}`,
"content-type": `application/json`,
},
})
},
})