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with Help Scout and Chat Data?
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Popular Ways to Connect Help Scout with Chat Data#
Popular Help Scout and Chat Data Triggers#
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Popular Help Scout and Chat Data Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Create a chatbot with the specified properties. See the documentation
Creates a new customer record in Help Scout. See the documentation
Get status of the Chatbot with the specified ID. See the documentation
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Connect Chat Data#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chat_data: {
type: "app",
app: "chat_data",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.chat-data.com/api/v2/current-plan`,
headers: {
Authorization: `Bearer ${this.chat_data.$auth.api_key}`,
},
})
},
})
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