with Help Scout and Asana?
Emit new event for each new project added to a workspace.
Emit new event when a conversation has its status updated. See the documentation
Emit new event for each story added to a project.
Emit new event when an agent replies to a conversation.
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Retrieves the details of a specific conversation. See the documentation
Add a task to a specific, existing section. This will remove the task from other sections of the project. See the documentation
Retrieves the threads of a specific conversation. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
The Asana API taps into the feature-rich project management platform, allowing you to automate tasks, sync data across apps, and enhance team collaboration. With the Asana API on Pipedream, you can create tasks, update project timelines, and trigger workflows from events within Asana—like new tasks or comments—streamlining your project management processes. Pipedream’s serverless platform empowers you to build complex workflows with minimal overhead, integrating Asana with numerous other services to maximize productivity and reduce manual workload.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
asana: {
type: "app",
app: "asana",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.asana.com/api/1.0/users/me`,
headers: {
Authorization: `Bearer ${this.asana.$auth.oauth_access_token}`,
},
})
},
})