with Help Scout and ActiveCampaign?
Emit new event when an agent replies to a conversation.
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Emit new event when a customer replies to a conversation.
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
ActiveCampaign's API provides a powerful interface to automate your email marketing, sales automation, and customer relationship management. By leveraging ActiveCampaign with Pipedream, you can create custom, automated workflows that react to events in real-time, sync data between various platforms, and trigger targeted communication with your users. With the ability to perform actions such as adding contacts, updating deals, and sending out campaigns, the API offers a wide range of possibilities for enhancing your marketing strategies.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
activecampaign: {
type: "app",
app: "activecampaign",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.activecampaign.$auth.base_url}/api/3/users/me`,
headers: {
"Api-Token": `${this.activecampaign.$auth.api_key}`,
},
})
},
})