What do you want to automate
with heedjy and Freshdesk?
Prompt, edit and deploy AI agents that connect to heedjy, Freshdesk and 2,500+ other apps in seconds.
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Popular heedjy and Freshdesk Triggers#
Emit new event when a new app is published. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular heedjy and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of heedjy#
The Heedjy API provides functionalities to understand and predict user behavior on digital platforms. With this API integrated into Pipedream, you can automate processes that depend on user data analytics, predict churn, personalize content, or optimize user experiences in real-time. Pipedream's serverless platform allows you to create intricate workflows that can respond to Heedjy's insights, enabling applications to adapt and engage with users more effectively.
Connect heedjy#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
heedjy: {
type: "app",
app: "heedjy",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.heedjy.com/api/apps?all_versions=false&order_by=name%2B&limit=50&returnCount=false`,
headers: {
Authorization: `Bearer ${this.heedjy.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies