Harmonic
Harmonic connects entrepreneurs with the resources & capital they need to drive innovation.
Integrate the Harmonic API with the Zendesk API
Setup the Harmonic API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Harmonic and Zendesk remarkably fast. Free for developers.
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Popular Harmonic and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Harmonic#
The Harmonic API offers machine learning-driven insights for sales and customer interactions. By analyzing communication data, it can provide actionable insights, such as customer sentiment, engagement, and overall sales performance. When leveraged within Pipedream, the Harmonic API enables the automation of workflows that can enhance CRM activities, tailor customer outreach, and streamline sales processes. With Pipedream's capacity for integrating various apps, the data processed by the Harmonic API can trigger actions across multiple platforms, enriching customer profiles, automating alerts, and synchronizing with marketing efforts.
Connect Harmonic#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
harmonic: {
type: "app",
app: "harmonic",
}
},
async run({steps, $}) {
const data = {
"apikey": `${this.harmonic.$auth.apikey}`,
"website_domain": `harmonic.ai`,
}
return await axios($, {
method: "post",
url: `https://api.harmonic.ai/companies`,
headers: {
"apikey": `${this.harmonic.$auth.apikey}`,
"website_domain": `harmonic.ai`,
},
params: {
apikey: `${this.harmonic.$auth.apikey}`,
website_domain: `harmonic.ai`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies