What do you want to automate
with Guru and Freshservice?
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Popular Guru and Freshservice Triggers#
Emit new event when a user makes an edit to a card. See the documentation
Emit new event when a user clicks on the "I read it" button in an Announcement. See the documentation
Emit new event when a new card is published. See the documentation
Emit new event for each created solution article. See documentation
Popular Guru and Freshservice Actions#
Overview of Guru#
The Guru API on Pipedream enables the automation of knowledge sharing and management tasks within your team or organization. Using this API, you can programmatically interact with Guru's knowledge base, including retrieving card details, creating new cards, and updating existing content. By leveraging Pipedream's serverless platform, you can craft workflows that trigger based on events from other services, process the data, and perform actions in Guru to keep your team's knowledge up to date and accessible.
Connect Guru#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
guru: {
type: "app",
app: "guru",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.getguru.com/api/v1/teams`,
headers: {
"Accept": `application/json`,
},
auth: {
username: `${this.guru.$auth.username}`,
password: `${this.guru.$auth.api_key}`,
},
})
},
})
Overview of Freshservice#
The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.
Connect Freshservice#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshservice: {
type: "app",
app: "freshservice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
auth: {
username: `${this.freshservice.$auth.api_key}`,
password: `X`,
},
})
},
})
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