Grain
Grain joins your calls to take notes, document the next steps, and file automated meeting notes in platforms like Slack, HubSpot, and more.
Integrate the Grain API with the Zendesk API
Setup the Grain API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Grain and Zendesk remarkably fast. Free for developers.
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Popular Grain and Zendesk Triggers#
Popular Grain and Zendesk Actions#
Fetches a specific recording by its ID from Grain, optionally including the transcript and intelligence notes. See the documentation
Connect Grain#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
grain: {
type: "app",
app: "grain",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.grain.com/_/public-api/me`,
headers: {
Authorization: `Bearer ${this.grain.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies