with GoSquared and Zendesk?
Emit new event when a new live chat message is received in GoSquared.
Emit new event when a traffic spike is detected in GoSquared.
Emit new event when a user exits a smart group in GoSquared.
Create or update a user profile in GoSquared People CRM. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
GoSquared offers a powerful analytics platform which, when integrated via its API, enables a deep dive into website traffic, user behavior, and real-time analytics. The API can be used to track events, fetch analytics data, manage contacts, and trigger communications based on user actions. With Pipedream, you can harness this API to create custom workflows that react to data from GoSquared, automate tasks, and connect with countless other apps for a seamless data pipeline.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gosquared: {
type: "app",
app: "gosquared",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.gosquared.com/account/v1/sites`,
params: {
api_key: `${this.gosquared.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})