What do you want to automate

with Gorgias and Odoo?

Prompt, edit and deploy AI agents that connect to Gorgias, Odoo and 3,000+ other apps in seconds.

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Create Record with Odoo API on Macro Updated from Gorgias API
Gorgias + Odoo
 
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Create Record with Odoo API on New Internal Note from Gorgias API
Gorgias + Odoo
 
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Create Record with Odoo API on New Macro Created from Gorgias API
Gorgias + Odoo
 
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Create Record with Odoo API on New Ticket from Gorgias API
Gorgias + Odoo
 
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Create Record with Odoo API on New Ticket Message from Gorgias API
Gorgias + Odoo
 
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Macro Updated from the Gorgias API

Emit new event when a macro is updated. See the documentation

 
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New Internal Note from the Gorgias API

Emit new event when an internal note is created on a ticket. See the documentation

 
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New Macro Created from the Gorgias API

Emit new event when a macro is created. See the documentation

 
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New Ticket from the Gorgias API

Emit new event when a ticket is created. See the documentation

 
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New Ticket Message from the Gorgias API

Emit new event when a ticket message is created. See the documentation

 
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Add Ticket Tags with the Gorgias API

Add tags to a ticket. See the documentation

 
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Create Record with the Odoo API

Create a new record in Odoo. See the documentation

 
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Create Customer with the Gorgias API

Create a new customer. See the docs

 
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Search and Read Records with the Odoo API

Search and read records from Odoo. See the documentation

 
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Create Macro with the Gorgias API

Create a macro. See the documentation

 
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Integrate the Gorgias API with the Odoo API
Setup the Gorgias API trigger to run a workflow which integrates with the Odoo API. Pipedream's integration platform allows you to integrate Gorgias and Odoo remarkably fast. Free for developers.

Overview of Gorgias

Gorgias is a helpdesk platform that centralizes customer interactions and automates common support tasks. Utilizing the Gorgias API on Pipedream allows you to streamline customer service processes by creating automated workflows. With these integrations, you can sync customer data, manage tickets, automate responses, and track support metrics, effectively turning Gorgias into an engine for customer support automation.

Connect Gorgias

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    gorgias_oauth: {
      type: "app",
      app: "gorgias_oauth",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.gorgias_oauth.$auth.domain}.gorgias.com/api/users/0`,
      headers: {
        Authorization: `Bearer ${this.gorgias_oauth.$auth.oauth_access_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Connect Odoo

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import xmlrpc from 'xmlrpc';

export default defineComponent({
  props: {
    odoo: {
      type: "app",
      app: "odoo",
    }
  },
  async run({ steps, $ }) {
    const url = this.odoo.$auth.server_url;
    const db = this.odoo.$auth.db;
    const username = this.odoo.$auth.username;
    const password = this.odoo.$auth.password;

    // Create clients for common and object endpoints
    const common = xmlrpc.createSecureClient(`${url}/xmlrpc/2/common`);
    const models = xmlrpc.createSecureClient(`${url}/xmlrpc/2/object`);

    // Using async/await with promises
    async function getFields() {
      try {
        // Authenticate and get uid
        const uid = await new Promise((resolve, reject) => {
          common.methodCall('authenticate', [db, username, password, {}], (error, value) => {
            if (error) reject(error);
            resolve(value);
          });
        });

        // Get fields
        const results = await new Promise((resolve, reject) => {
          models.methodCall('execute_kw', [
            db,
            uid,
            password,
            'res.partner',
            'fields_get',
            [],
            { 'attributes': ['string', 'help', 'type'] }
          ], (error, value) => {
            if (error) reject(error);
            resolve(value);
          });
        });
        return results;
      } catch (error) {
        throw new Error(error);
      }
    }

    return await getFields();
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo