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with Google Sheets and Trustpilot (Customer)?
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Popular Ways to Connect Google Sheets with Trustpilot (Customer)#
Popular Google Sheets and Trustpilot (Customer) Triggers#
Emit new event when a new conversation is started on Trustpilot. This source periodically polls the Trustpilot API to detect new customer-business conversations. Each event contains conversation details including participants, subject, business unit, and creation timestamp. Useful for tracking customer inquiries, support requests, and maintaining real-time communication with customers.
Emit new event when a business replies to a product review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to product reviews. Each event includes the reply text, creation timestamp, and associated review details (product name, star rating, consumer info). Ideal for monitoring business responses to customer feedback, tracking customer service performance, and ensuring timely engagement with product reviews.
Emit new event when a customer posts a new product review on Trustpilot. This source periodically polls the Trustpilot API to detect new product reviews. Each event contains the complete review data including star rating, review text, product information, consumer details, and timestamps. Perfect for monitoring product feedback, analyzing customer satisfaction trends, and triggering automated responses or alerts for specific products.
Emit new event when a business replies to a service review on Trustpilot. This source periodically polls the Trustpilot API to detect new replies to service reviews. Each event includes the reply text, creation timestamp, and associated review details (star rating, review title, consumer info). Essential for tracking business engagement with customer feedback, monitoring response times, and ensuring all service reviews receive appropriate attention.
Emit new event when a customer posts a new service review on Trustpilot. This source periodically polls the Trustpilot API to detect new service reviews, combining both public and private reviews for comprehensive coverage. Each event contains the complete review data including star rating, review text, consumer details, business unit info, and timestamps. Ideal for monitoring overall business reputation, tracking customer satisfaction metrics, and triggering workflows based on review ratings or content.
Popular Google Sheets and Trustpilot (Customer) Actions#
Add a single row of data to Google Sheets. See the documentation
Retrieves detailed information about a specific product review on Trustpilot. Use this action to get comprehensive data about a single product review, including customer feedback, star rating, review text, and metadata. Perfect for analyzing individual customer experiences, responding to specific feedback, or integrating review data into your customer service workflows. See the documentation
Add multiple rows of data to a Google Sheet. See the documentation
Retrieves a list of product reviews for a specific business unit on Trustpilot. This action enables you to fetch multiple product reviews with powerful filtering options including star ratings, language, tags, and sorting preferences. Ideal for monitoring product feedback trends, generating reports, analyzing customer sentiment across your product catalog, or building review dashboards. Supports pagination for handling large review volumes. See the documentation
Get all values or values from a range of cells using A1 notation. See the documentation
Overview of Google Sheets#
The Google Sheets API allows for the creation, reading, updating, and deletion of data within Google Sheets, enabling a robust platform for spreadsheet management and data manipulation. Through Pipedream, you can craft serverless workflows that respond to various triggers, such as webhook events, emails, or scheduled times, to interact with Google Sheets. This synergy can automate reporting, synchronize data across applications, manage inventory, track leads in a CRM, or even conduct survey analysis by updating and retrieving sheet data on the fly.
Connect Google Sheets#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_sheets: {
type: "app",
app: "google_sheets",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/oauth2/v1/userinfo`,
headers: {
Authorization: `Bearer ${this.google_sheets.$auth.oauth_access_token}`,
},
})
},
})
Overview of Trustpilot (Customer)#
The Trustpilot (Customer) API lets you tap into the rich pool of customer review data on Trustpilot. You can use it to automate the process of collecting and managing reviews, responding to feedback, and analyzing customer sentiment. With Pipedream's integration, you can trigger workflows based on new reviews, aggregate review data for analysis, and sync Trustpilot data with other services like CRMs, support tickets, and marketing tools.
Connect Trustpilot (Customer)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
trustpilot: {
type: "app",
app: "trustpilot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://invitations-api.trustpilot.com/v1/private/business-units/${this.trustpilot.$auth.business_unit_id}/templates`,
headers: {
Authorization: `Bearer ${this.trustpilot.$auth.oauth_access_token}`,
},
})
},
})
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