← Google Business Profile + HubSpot integrations

Add Comment with HubSpot API on New Review Created (Multiple Locations) from Google Business Profile API

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New Review Created (Multiple Locations) from the Google Business Profile API
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Add Comment with the HubSpot API
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Getting Started

This integration creates a workflow with a Google Business Profile trigger and HubSpot action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

  1. Select this integration
  2. Configure the New Review Created (Multiple Locations) trigger
    1. Connect your Google Business Profile account
    2. Configure timer
    3. Select a Account Name
    4. Select one or more Location Names
  3. Configure the Add Comment action
    1. Connect your HubSpot account
    2. Optional- Select a Inbox ID
    3. Optional- Select a Channel ID
    4. Select a Thread ID
    5. Configure Text
    6. Optional- Select a File ID
  4. Deploy the workflow
  5. Send a test event to validate your setup
  6. Turn on the trigger

Details

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger

Description:Emit new event for each new review on any of the selected locations [See the documentation](https://developers.google.com/my-business/content/review-data#get_reviews_from_multiple_locations)
Version:0.0.3
Key:google_my_business-new-review-created-multiple-locations

Google Business Profile Overview

The Google My Business API enables businesses to manage their online presence across Google, including Search and Maps. Through Pipedream, you can automate various aspects of your Google My Business account, such as reading and responding to customer reviews, updating business information, and posting new content. This API provides a powerful way to engage with customers and maintain accurate, up-to-date business listings, all through programmable interactions that can save time and enhance visibility.

Trigger Code

import { defineSource } from "@pipedream/types";
import app from "../../app/google_my_business.app.mjs";
import common from "../common.mjs";
const DOCS_LINK = "https://developers.google.com/my-business/content/review-data#get_reviews_from_multiple_locations";
export default defineSource({
    ...common,
    key: "google_my_business-new-review-created-multiple-locations",
    name: "New Review Created (Multiple Locations)",
    description: `Emit new event for each new review on any of the selected locations [See the documentation](${DOCS_LINK})`,
    version: "0.0.3",
    type: "source",
    dedupe: "unique",
    props: {
        ...common.props,
        location: {
            propDefinition: [
                app,
                "location",
                ({ account }) => ({
                    account,
                }),
            ],
            type: "string[]",
            label: "Location Names",
            description: "One or more locations to monitor for new reviews",
        },
    },
    hooks: {
        async deploy() {
            await this.getAndProcessData();
        },
    },
    methods: {
        ...common.methods,
        async getItems() {
            const { account, location, } = this;
            const params = {
                account,
                data: {
                    locationNames: location?.map((locationName) => `accounts/${account}/locations/${locationName}`),
                },
            };
            const response = await this.app.batchGetReviews(params);
            return response?.locationReviews?.map((item) => item.review);
        },
        getSummary({ comment }) {
            return `New Review${comment
                ? `: "${comment.length > 50
                    ? comment.slice(0, 45) + "[...]"
                    : comment}"`
                : ""}`;
        },
    },
});

Trigger Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.
LabelPropTypeDescription
Google Business ProfileappappThis component uses the Google Business Profile app.
timer$.interface.timer
N/Adb$.service.dbThis component uses $.service.db to maintain state between executions.
Account NameaccountstringSelect a value from the drop down menu.
Location Nameslocationstring[]Select a value from the drop down menu.

Trigger Authentication

Google Business Profile uses OAuth authentication. When you connect your Google Business Profile account, Pipedream will open a popup window where you can sign into Google Business Profile and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Google Business Profile API.

Pipedream requests the following authorization scopes when you connect your account:

https://www.googleapis.com/auth/business.manage

About Google Business Profile

Show up when customers search for businesses on Google Search and Maps. Easily manage multiple locations. Leverage the latest engagement features to stay connected to customers.

Action

Description:Adds a comment to a thread. [See the documentation](https://developers.hubspot.com/docs/api-reference/conversations-conversations-inbox-&-messages-v3/public-message/post-conversations-v3-conversations-threads-threadId-messages)
Version:0.0.1
Key:hubspot-add-comment

HubSpot Overview

The HubSpot API enables developers to integrate into HubSpots CRM, CMS, Conversations, and other features. It allows for automated management of contacts, companies, deals, and marketing campaigns, enabling custom workflows, data synchronization, and task automation. This streamlines operations and boosts customer engagement, with real-time updates for rapid response to market changes.

Action Code

import hubspot from "../../hubspot.app.mjs";

export default {
  key: "hubspot-add-comment",
  name: "Add Comment",
  description: "Adds a comment to a thread. [See the documentation](https://developers.hubspot.com/docs/api-reference/conversations-conversations-inbox-&-messages-v3/public-message/post-conversations-v3-conversations-threads-threadId-messages)",
  version: "0.0.1",
  type: "action",
  annotations: {
    destructiveHint: false,
    openWorldHint: true,
    readOnlyHint: false,
  },
  props: {
    hubspot,
    inboxId: {
      propDefinition: [
        hubspot,
        "inboxId",
      ],
      optional: true,
    },
    channelId: {
      propDefinition: [
        hubspot,
        "channelId",
      ],
      optional: true,
    },
    threadId: {
      propDefinition: [
        hubspot,
        "threadId",
        (c) => ({
          inboxId: c.inboxId,
          channelId: c.channelId,
        }),
      ],
    },
    text: {
      type: "string",
      label: "Text",
      description: "The text content of the comment",
    },
    fileId: {
      propDefinition: [
        hubspot,
        "fileId",
      ],
      optional: true,
    },
  },
  async run({ $ }) {
    const response = await this.hubspot.createMessage({
      $,
      threadId: this.threadId,
      data: {
        type: "COMMENT",
        text: this.text,
        attachments: this.fileId
          ? [
            {
              fileId: this.fileId,
              type: "FILE",
            },
          ]
          : undefined,
      },
    });
    $.export("$summary", `Comment successfully added to thread ${this.threadId}`);
    return response;
  },
};

Action Configuration

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

LabelPropTypeDescription
HubSpothubspotappThis component uses the HubSpot app.
Inbox IDinboxIdstringSelect a value from the drop down menu.
Channel IDchannelIdstringSelect a value from the drop down menu.
Thread IDthreadIdstringSelect a value from the drop down menu.
Texttextstring

The text content of the comment

File IDfileIdstringSelect a value from the drop down menu.

Action Authentication

HubSpot uses OAuth authentication. When you connect your HubSpot account, Pipedream will open a popup window where you can sign into HubSpot and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any HubSpot API.

Pipedream requests the following authorization scopes when you connect your account:

business-intelligencecrm.lists.readcrm.objects.companies.readcrm.objects.companies.writecrm.objects.contacts.readcrm.objects.contacts.writecrm.objects.deals.readcrm.objects.deals.writecrm.objects.quotes.readcrm.objects.quotes.writecrm.objects.owners.readcrm.objects.listings.writecrm.objects.listings.readcrm.schemas.companies.readcrm.schemas.companies.writecrm.schemas.contacts.readcrm.schemas.contacts.writecrm.schemas.deals.readcrm.schemas.quotes.readcrm.schemas.listings.writecrm.schemas.listings.readcrm.importfilesformsforms-uploaded-filesoauthtimelineintegration-synccrm.schemas.deals.writecrm.lists.writeconversations.readconversations.write

About HubSpot

HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.

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