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with Google Business Profile and Freshdesk?
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Popular Ways to Connect Google Business Profile with Freshdesk#
Popular Google Business Profile and Freshdesk Triggers#
Emit new event for each new local post on a location See the documentation
Emit new event for each new review on a location See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Google Business Profile and Freshdesk Actions#
Create or update a reply to the specified review. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Create a new local post associated with a location. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
List local posts associated with a location. See the documentation
Overview of Google Business Profile#
The Google My Business API enables businesses to manage their online presence across Google, including Search and Maps. Through Pipedream, you can automate various aspects of your Google My Business account, such as reading and responding to customer reviews, updating business information, and posting new content. This API provides a powerful way to engage with customers and maintain accurate, up-to-date business listings, all through programmable interactions that can save time and enhance visibility.
Connect Google Business Profile#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_my_business: {
type: "app",
app: "google_my_business",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://mybusinessaccountmanagement.googleapis.com/v1/accounts`,
headers: {
Authorization: `Bearer ${this.google_my_business.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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