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with Google Docs and Freshdesk?
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Popular Ways to Connect Google Docs with Freshdesk#
Popular Google Docs and Freshdesk Triggers#
Emit new event when a contact is updated. See the documentation
Emit new event when a new document is created in Google Docs. See the documentation
Emit new event when a document is created or updated in Google Docs. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Google Docs and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Appends an image to the end of a document. See the documentation
Overview of Google Docs#
The Google Docs API allows you to create, read, and update Google Docs programmatically, enabling a wide range of automations and integrations with other apps and services. With Pipedream, you can harness this API to craft custom serverless workflows that trigger on various events, like form submissions, emails, or scheduled times, and perform actions like updating a document, extracting content, or even generating templated reports.
Connect Google Docs#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_docs: {
type: "app",
app: "google_docs",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://www.googleapis.com/drive/v3/about?fields=user`,
headers: {
Authorization: `Bearer ${this.google_docs.$auth.oauth_access_token}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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