Integrate the Front API with the ServiceNow API

Setup the Front API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Front and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Front with ServiceNow#

Create Table Record with ServiceNow API on New Conversation State Change from Front API

Front + ServiceNow

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Create Table Record with ServiceNow API on New Conversation Tag from Front API

Front + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Conversation State Change from Front API

Front + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Conversation Tag from Front API

Front + ServiceNow

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Get Table Records with ServiceNow API on New Conversation State Change from Front API

Front + ServiceNow

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Popular Front and ServiceNow Triggers#

New Conversation State Change from the Front API

Emit new event when a conversation reaches a specific state. See the docs

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New Conversation Tag from the Front API

Emit new event when a conversation is tagged with a specific tag or any tag. See the documentation

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Popular Front and ServiceNow Actions#

Import Message with the Front API

Appends a new message into an inbox. See the docs here.

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Receive Custom Messages with the Front API

Receive a custom message in Front. See the docs here.

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Overview of Front#

The Front API empowers you to automate the handling of your team's email inbox, collaborate on conversations, and streamline communication workflows. By harnessing this API on Pipedream, you can craft custom integrations that trigger actions in Front in response to events, synchronize data across platforms, and augment your team's productivity with automated tasks. This can include creating or updating conversations and contacts, managing tags, or firing off custom automation rules within Front.

Connect Front#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    frontapp: {
      type: "app",
      app: "frontapp",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api2.frontapp.com/me`,
      headers: {
        Authorization: `Bearer ${this.frontapp.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})