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with Freshservice and Zep?
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Popular Ways to Connect Freshservice with Zep#
Popular Freshservice and Zep Triggers#
Emit new event when a message is added to a session. See the documentation
Emit new event when a new session is created in Zep. See the documentation
Emit new event when an existing session is updated. See the documentation
Emit new event for each created solution article. See documentation
Popular Freshservice and Zep Actions#
Overview of Freshservice#
The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.
Connect Freshservice#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshservice: {
type: "app",
app: "freshservice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
auth: {
username: `${this.freshservice.$auth.api_key}`,
password: `X`,
},
})
},
})
Connect Zep#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zep: {
type: "app",
app: "zep",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.getzep.com/api/v2/users-ordered`,
headers: {
"authorization": `Api-Key ${this.zep.$auth.api_key}`,
},
})
},
})
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