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with Freshservice and Autotask PSA?
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Integrate the Freshservice API with the Autotask PSA API
Setup the Freshservice API trigger to run a workflow which integrates with the Autotask PSA API. Pipedream's integration platform allows you to integrate Freshservice and Autotask PSA remarkably fast. Free for developers.
Overview of Freshservice#
The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.
Connect Freshservice#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshservice: {
type: "app",
app: "freshservice",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
auth: {
username: `${this.freshservice.$auth.api_key}`,
password: `X`,
},
})
},
})
Connect Autotask PSA#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
autotask_psa: {
type: "app",
app: "autotask_psa",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.autotask_psa.$auth.url}V1.0/ClientPortalUsers/query`,
headers: {
"UserName": `${this.autotask_psa.$auth.username}`,
"Secret": `${this.autotask_psa.$auth.password}`,
"ApiIntegrationCode": `${this.autotask_psa.$auth.api_integration_code}`,
},
params: {
search: `{
"filter": [
{
"op": "gt",
"field": "id",
"value": "1"
}
]
}`,
},
})
},
})
Start for free — no credit card required
Watch a demo
Trusted by 1,000,000+ developers from startups to Fortune 500 companies