What do you want to automate
with Freshdesk and Zoho Bigin?
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Popular Ways to Connect Freshdesk with Zoho Bigin#
Popular Freshdesk and Zoho Bigin Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Zoho Bigin Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Zoho Bigin#
The Zoho Bigin API provides access to Zoho Bigin's CRM features, allowing you to manage contacts, deals, and tasks programmatically. With Pipedream, you can harness this API to create no-code, serverless workflows that automate tasks between Zoho Bigin and multiple other apps. You can sync data, respond to events in real-time, and augment the capabilities of Zoho Bigin by connecting to over 300 other apps supported by Pipedream.
Connect Zoho Bigin#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zoho_bigin: {
type: "app",
app: "zoho_bigin",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.zoho_bigin.$auth.api_domain}/bigin/v1/users?type=CurrentUser`,
headers: {
"Authorization": `Zoho-oauthtoken ${this.zoho_bigin.$auth.oauth_access_token}`,
},
})
},
})
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