What do you want to automate
with Freshdesk and Yespo?
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Popular Ways to Connect Freshdesk with Yespo#
Popular Freshdesk and Yespo Triggers#
Emit new event when a contact is added to a specific segment in Yespo.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Yespo Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Adds a new contact or updates an existing one. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Yespo#
The Yespo API offers a platform for personalized customer engagement through multichannel marketing automation. By integrating Yespo with Pipedream, you can create custom workflows that trigger based on customer interactions or data changes. This allows for dynamic campaign management, customer segmentation, and real-time analytics, enabling you to automate and scale personalized marketing efforts efficiently.
Connect Yespo#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
yespo: {
type: "app",
app: "yespo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://yespo.io/api/v1/account/info`,
headers: {
"Accept": `application/json; charset=UTF-8`,
},
auth: {
username: `x`,
password: `${this.yespo.$auth.api_key}`,
},
})
},
})
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