What do you want to automate
with Freshdesk and Teamup?
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Popular Freshdesk and Teamup Triggers#
Emit new event when an event is created or updated on a specified calendar.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Teamup Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Deletes an existing event on a specified calendar. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Teamup#
The TeamUp API provides an interface to interact with TeamUp's calendar services, allowing for robust management of schedules, events, and calendars. Leveraging this API within Pipedream, you can create automated workflows that handle event synchronization, notifications, and calendar data manipulation. Pipedream's serverless platform facilitates seamless integration with various services to enhance the capabilities of TeamUp, such as triggering actions on a schedule or in response to events, and connecting with other apps like Slack or Google Sheets for extended functionality.
Connect Teamup#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
teamup: {
type: "app",
app: "teamup",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.teamup.com/check-access`,
headers: {
"Teamup-Token": `${this.teamup.$auth.api_key}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies