with Freshdesk and SumUp?
Emit new event when a new transaction is posted in SumUp. See the documenation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Lists detailed history of all transactions associated with the merchant profile. See the documenation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The SumUp API allows you to integrate your payment processing operations with SumUp's payment platform, creating seamless financial transactions for your business. With Pipedream, you can automate payment flows, sync transaction data with other tools, and build custom notifications based on payment events. You can use Pipedream’s serverless platform to trigger workflows on various SumUp events, process the data, and connect with countless other apps to extend functionality.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sumup: {
type: "app",
app: "sumup",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.sumup.com/v0.1/me`,
headers: {
Authorization: `Bearer ${this.sumup.$auth.oauth_access_token}`,
},
})
},
})