What do you want to automate
with Freshdesk and SMS Everyone?
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Popular Freshdesk and SMS Everyone Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and SMS Everyone Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of SMS Everyone#
The SMS Everyone API lets you send SMS messages to users in Australia, offering a platform for automated text message communication. In Pipedream, you can harness this API to create workflows that trigger SMS notifications based on various events. Combine it with other apps and services to tailor unique automation solutions, such as sending alerts, reminders, or marketing messages directly from your Pipedream workflows.
Connect SMS Everyone#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sms_everyone: {
type: "app",
app: "sms_everyone",
}
},
async run({steps, $}) {
return await axios($, {
method: "post",
url: `https://smseveryone.com/api/RetrieveUserSettings`,
auth: {
username: `${this.sms_everyone.$auth.username}`,
password: `${this.sms_everyone.$auth.password}`,
},
})
},
})
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