What do you want to automate
with Freshdesk and SendinBlue?
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Popular Ways to Connect Freshdesk with SendinBlue#
Popular Freshdesk and SendinBlue Triggers#
Emit new event when triggered by a marketing event
Emit new event when triggered by a transactional event
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and SendinBlue Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of SendinBlue#
The SendinBlue API offers a suite of email marketing tools, including campaign creation, contact list management, and transactional email sending. It's designed for crafting personalized messages, automating marketing workflows, and tracking the performance of email campaigns. With Pipedream, you can harness the power of SendinBlue by automating interactions with other services, reacting to events with custom code, and stitching together complex workflows with minimal effort.
Connect SendinBlue#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sendinblue: {
type: "app",
app: "sendinblue",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.sendinblue.com/v3/account`,
headers: {
"api-key": `${this.sendinblue.$auth.api_key}`,
"content-type": `application/json`,
},
})
},
})
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