What do you want to automate
with Freshdesk and Reflect?
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Popular Freshdesk and Reflect Triggers#
Emit new event when a new link is created. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Reflect Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Reflect#
The Reflect API offers a platform for creating automated tests without writing code. It enables users to build workflows that can record and replay web interactions, check the functionality and performance of web applications, and trigger alerts or actions based on test results. With Pipedream, you can harness the Reflect API to integrate automated testing into complex workflows, combining it with various apps and services for a seamless DevOps experience.
Connect Reflect#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
reflect: {
type: "app",
app: "reflect",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://reflect.app/api/users/me`,
headers: {
Authorization: `Bearer ${this.reflect.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies