What do you want to automate
with Freshdesk and PassSlot?
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Popular Freshdesk and PassSlot Triggers#
Emit new event when a new pass is created in PassSlot. See the documentation
Emit new event when an existing pass is updated in PassSlot. See the documentation
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and PassSlot Actions#
Add a note or conversation to an existing ticket. See the documentation
Creates a new pass using specified pass template. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of PassSlot#
The PassSlot API enables you to create and manage passes for Apple Wallet, such as coupons, loyalty cards, and event tickets. Integrating PassSlot with Pipedream allows you to automate the distribution and update of passes based on various triggers and events. You can dynamically create passes based on user actions, update them when certain conditions are met, and track their usage without manual intervention. This simplifies the process of engaging with customers through their mobile wallets.
Connect PassSlot#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
passslot: {
type: "app",
app: "passslot",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.passslot.com/v1/templates`,
auth: {
username: `${this.passslot.$auth.app_key}`,
password: ``,
},
})
},
})
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