What do you want to automate

with Freshdesk and OpenAI Passthrough?

Prompt, edit and deploy AI agents that connect to Freshdesk, OpenAI Passthrough and 2,500+ other apps in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Chat with OpenAI Passthrough API on New Contact Created from Freshdesk API
Freshdesk + OpenAI Passthrough
 
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Chat with OpenAI Passthrough API on New Ticket Created from Freshdesk API
Freshdesk + OpenAI Passthrough
 
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Summarize with OpenAI Passthrough API on New Contact Created from Freshdesk API
Freshdesk + OpenAI Passthrough
 
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Summarize with OpenAI Passthrough API on New Ticket Created from Freshdesk API
Freshdesk + OpenAI Passthrough
 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

 
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Assign Ticket to Agent with the Freshdesk API

Assign a Freshdesk ticket to a specific agent. See the documentation

 
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Chat with the OpenAI Passthrough API

The Chat API, using the gpt-3.5-turbo or gpt-4 model. See the documentation

 
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Assign Ticket to Group with the Freshdesk API

Assign a Freshdesk ticket to a specific group See the documentation

 
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Summarize with the OpenAI Passthrough API

Summarizes text using the OpenAI API. See the documentation

 
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Close Ticket with the Freshdesk API

Set a Freshdesk ticket's status to 'Closed'. See docs

 
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Integrate the Freshdesk API with the OpenAI Passthrough API
Setup the Freshdesk API trigger to run a workflow which integrates with the OpenAI Passthrough API. Pipedream's integration platform allows you to integrate Freshdesk and OpenAI Passthrough remarkably fast. Free for developers.

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Connect OpenAI Passthrough

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export default defineComponent({
  props: {
    openai_passthrough: {
      type: "app",
      app: "openai_passthrough",
    }
  },
  async run({steps, $}) {

  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo