with Freshdesk and Microsoft To Do?
Emit new event when a new task is created in a list.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Create a new task list in Microsoft To Do. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The Microsoft To Do API on Pipedream allows you to seamlessly integrate your tasks and to-do lists with other services and automate your personal or team workflows. By harnessing this API, you can create, read, update, and delete tasks, manage lists, and sync with your calendar or mail. This opens up possibilities for automated task management, deadline reminders, or syncing across multiple platforms for enhanced productivity.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
microsofttodo: {
type: "app",
app: "microsofttodo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/v1.0/me`,
headers: {
Authorization: `Bearer ${this.microsofttodo.$auth.oauth_access_token}`,
},
})
},
})