with Freshdesk and Microsoft SQL Server?
Triggers when a new column is added to a table. See the documentation
Triggers when a new row is added or an existing row is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Executes a SQL query and returns the results. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
With the Microsoft SQL Server API on Pipedream, you can automate your database operations and create powerful integrations. This API allows you to execute queries, manage databases, and trigger actions based on data changes. Implementing workflows that react to database events, manipulate data, or synchronize SQL Server data with other services, becomes effortless with Pipedream's serverless platform.
import sql from "mssql"
export default defineComponent({
props: {
microsoft_sql_server: {
type: "app",
app: "microsoft_sql_server",
}
},
async run({steps, $}) {
const { host, username, password, port, database, encrypt,trustServerCertificate } = this.microsoft_sql_server.$auth
const conn_str = `Server=${host},${port};Database=${database};User Id=${username};Password=${password};Encrypt=${encrypt};TrustServerCertificate=${trustServerCertificate}`;
await sql.connect(conn_str);
return await sql.query`SELECT GETDATE()`
},
})