with Freshdesk and MaintainX?
Emit new event each time a new work order is completed.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The MaintainX API lets you automate workflows related to work orders, assets, and maintenance activities within the MaintainX platform. With this API on Pipedream, you can build serverless workflows to react to events, sync data, and connect MaintainX to other apps and services, creating a seamless integration hub for facility and equipment management tasks.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
maintainx: {
type: "app",
app: "maintainx",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.getmaintainx.com/v1/users`,
headers: {
Authorization: `Bearer ${this.maintainx.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})