What do you want to automate

with Freshdesk and MaintainX?

Prompt, edit and deploy AI agents that connect to Freshdesk, MaintainX and 2,500+ other apps in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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Assign Ticket to Agent with Freshdesk API on New Work Order Completed from MaintainX API
MaintainX + Freshdesk
 
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Assign Ticket to Group with Freshdesk API on New Work Order Completed from MaintainX API
MaintainX + Freshdesk
 
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Close Ticket with Freshdesk API on New Work Order Completed from MaintainX API
MaintainX + Freshdesk
 
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Create a Company with Freshdesk API on New Work Order Completed from MaintainX API
MaintainX + Freshdesk
 
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Create a Contact with Freshdesk API on New Work Order Completed from MaintainX API
MaintainX + Freshdesk
 
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New Work Order Completed from the MaintainX API

Emit new event each time a new work order is completed.

 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

 
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Assign Ticket to Agent with the Freshdesk API

Assign a Freshdesk ticket to a specific agent. See the documentation

 
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Create Work Order with the MaintainX API

Creates a work order. See docs here

 
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Assign Ticket to Group with the Freshdesk API

Assign a Freshdesk ticket to a specific group See the documentation

 
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Close Ticket with the Freshdesk API

Set a Freshdesk ticket's status to 'Closed'. See docs

 
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Send Message with the MaintainX API

Send message to a conversation. See docs here

 
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Integrate the Freshdesk API with the MaintainX API
Setup the Freshdesk API trigger to run a workflow which integrates with the MaintainX API. Pipedream's integration platform allows you to integrate Freshdesk and MaintainX remarkably fast. Free for developers.

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of MaintainX

The MaintainX API lets you automate workflows related to work orders, assets, and maintenance activities within the MaintainX platform. With this API on Pipedream, you can build serverless workflows to react to events, sync data, and connect MaintainX to other apps and services, creating a seamless integration hub for facility and equipment management tasks.

Connect MaintainX

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    maintainx: {
      type: "app",
      app: "maintainx",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.getmaintainx.com/v1/users`,
      headers: {
        Authorization: `Bearer ${this.maintainx.$auth.api_key}`,
        "Content-Type": `application/json`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo