with Freshdesk and LinearB?
Emit new event when a new deploy is created in LinearB. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Create a new incident within the LinearB platform. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The LinearB API serves as a bridge between LinearB's project management insights and your preferred platforms, offering the ability to automate workflows, generate reports, and trigger actions based on project metrics. With Pipedream, these capabilities can be harnessed to create custom workflows that respond to events within LinearB, such as changes in project status or team performance metrics. The data can be pushed to various services, such as communication tools, databases, or other project management apps to enhance visibility and coordination across your team.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
linearb: {
type: "app",
app: "linearb",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://public-api.linearb.io/api/v1/deployments`,
headers: {
"x-api-key": `${this.linearb.$auth.api_key}`,
},
})
},
})