What do you want to automate
with Freshdesk and JW Player?
Prompt, edit and deploy AI agents that connect to Freshdesk, JW Player and 2,500+ other apps in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Ways to Connect Freshdesk with JW Player#
Popular Freshdesk and JW Player Triggers#
Emit new event when a new media conversion is completed or a media becomes available.
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and JW Player Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Creates a new media file in JW Player using fetch or external upload methods. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Searches for a media or lists all media available in JW Player. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of JW Player#
The JW Player API offers a way to manage and deliver video content programmatically. On Pipedream, you can leverage this API to automate video publishing workflows, analyze viewer data, and integrate with other services. Creating, updating, and managing video metadata can be automated, as well as handling video transcoding jobs and analyzing performance with custom metrics. By tapping into Pipedream's serverless platform, you can build powerful automations without managing infrastructure.
Connect JW Player#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jw_player: {
type: "app",
app: "jw_player",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.jwplayer.com/v2/sites/{{your_site_id}}/media/`,
headers: {
"Authorization": `${this.jw_player.$auth.api_key}`,
"accept": `application/json`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies