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with Freshdesk and Facebook Pages?
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Popular Freshdesk and Facebook Pages Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Facebook Pages Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Create a new comment on a post on a Facebook Page. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Facebook Pages#
The Facebook Pages API on Pipedream allows you to automate interactions with your Facebook Page. Using Pipedream's serverless platform, you can create workflows that respond to events, publish new content, manage posts, and analyze Page performance data. This API enables seamless integration with other apps and services, allowing for complex automations and data-driven decision-making.
Connect Facebook Pages#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
facebook_pages: {
type: "app",
app: "facebook_pages",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.facebook.com/me/`,
headers: {
Authorization: `Bearer ${this.facebook_pages.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies