with Freshdesk and Microsoft Dynamics 365 Business Central API?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Creates a new customer. See the documentation
Retrieves a sales order by ID. See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The Microsoft Dynamics 365 Business Central API enables you to streamline business processes by automating tasks and integrating with other services. With this API, you can access Dynamics 365 Business Central data such as financials, sales, service, and operations. It's perfect for creating custom workflows in Pipedream that can manipulate data, synchronize information across platforms, generate reports, and notify team members of important events.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dynamics_365_business_central_api: {
type: "app",
app: "dynamics_365_business_central_api",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://graph.microsoft.com/beta/me`,
headers: {
Authorization: `Bearer ${this.dynamics_365_business_central_api.$auth.oauth_access_token}`,
},
})
},
})