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with Freshdesk and Daffy?

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Assign Ticket to Agent with Freshdesk API on New Donation Created from Daffy API
Daffy + Freshdesk
 
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Assign Ticket to Group with Freshdesk API on New Donation Created from Daffy API
Daffy + Freshdesk
 
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Close Ticket with Freshdesk API on New Donation Created from Daffy API
Daffy + Freshdesk
 
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Create a Company with Freshdesk API on New Donation Created from Daffy API
Daffy + Freshdesk
 
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Create a Contact with Freshdesk API on New Donation Created from Daffy API
Daffy + Freshdesk
 
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New Donation Created from the Daffy API

Emit new event when a donation is created.

 
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New Contact Created from the Freshdesk API

Emit new event when a contact is created. See the documentation

 
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New Ticket Created from the Freshdesk API

Emit new event when a ticket is created. See the documentation

 
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Assign Ticket to Agent with the Freshdesk API

Assign a Freshdesk ticket to a specific agent. See the documentation

 
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Create Donation with the Daffy API

Create a new donation. See the documentation

 
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Assign Ticket to Group with the Freshdesk API

Assign a Freshdesk ticket to a specific group See the documentation

 
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Close Ticket with the Freshdesk API

Set a Freshdesk ticket's status to 'Closed'. See docs

 
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Create a Company with the Freshdesk API

Create a company. See the documentation

 
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Integrate the Freshdesk API with the Daffy API
Setup the Freshdesk API trigger to run a workflow which integrates with the Daffy API. Pipedream's integration platform allows you to integrate Freshdesk and Daffy remarkably fast. Free for developers.

Overview of Freshdesk

The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.

Connect Freshdesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshdesk: {
      type: "app",
      app: "freshdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
      auth: {
        username: `${this.freshdesk.$auth.api_key}:X`,
        password: ``,
      },
    })
  },
})

Overview of Daffy

The Daffy API lets you drive charitable giving through its platform. With Pipedream, you can automate donations, manage donor data, and integrate charitable actions within your existing workflows. You can trigger actions based on diverse events, like donations or new user registrations, and connect with other apps to streamline and scale your impact.

Connect Daffy

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    daffy: {
      type: "app",
      app: "daffy",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://public.daffy.org/v1/users/me`,
      headers: {
        "X-Api-Key": `${this.daffy.$auth.api_key}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo