with Freshdesk and Daffy?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The Daffy API lets you drive charitable giving through its platform. With Pipedream, you can automate donations, manage donor data, and integrate charitable actions within your existing workflows. You can trigger actions based on diverse events, like donations or new user registrations, and connect with other apps to streamline and scale your impact.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
daffy: {
type: "app",
app: "daffy",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://public.daffy.org/v1/users/me`,
headers: {
"X-Api-Key": `${this.daffy.$auth.api_key}`,
},
})
},
})