What do you want to automate
with Freshdesk and Crove?
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Popular Freshdesk and Crove Triggers#
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and Crove Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of Crove#
The Crove API offers a suite of tools for automating document creation, customization, and management. Using Pipedream's integration capabilities, you can leverage Crove to generate tailored documents based on dynamic data inputs and trigger actions within other applications. Imagine auto-generating contracts when a deal is marked 'won' in a CRM, or creating personalized onboarding paperwork as soon as a new employee is added to your HR system. With Pipedream, you can connect Crove to a multitude of apps to streamline document workflows and enhance productivity.
Connect Crove#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
crove_app: {
type: "app",
app: "crove_app",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://v2.api.crove.app/api/integrations/external/templates/`,
headers: {
"Content-Type": `application/json`,
"X-API-KEY": `${this.crove_app.$auth.api_key}`,
},
})
},
})
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