What do you want to automate
with Freshdesk and ClickUp?
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Popular Ways to Connect Freshdesk with ClickUp#
Popular Freshdesk and ClickUp Triggers#
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Freshdesk and ClickUp Actions#
Add a note or conversation to an existing ticket. See the documentation
Creates a chat view comment. See the documentation in Comments / Create Chat View Comment section.
Add tags to a ticket (appends to existing tags). See the documentation
Creates a new checklist in a task. See the documentation in Checklists / Create Checklist section.
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
Overview of ClickUp#
The ClickUp API on Pipedream allows you to automate tasks, sync data across various platforms, and construct custom workflows to streamline project management. By leveraging the API, you can create tasks, update statuses, and manipulate lists or spaces programmatically. Whether you're looking to integrate ClickUp with your CRM, coordinate cross-functional teams, or just manage notifications, Pipedream's serverless platform lets you build scalable, event-driven processes with minimal fuss.
Connect ClickUp#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
clickup: {
type: "app",
app: "clickup",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.clickup.com/api/v2/user`,
headers: {
"content-type": `application/json`,
"Authorization": `${this.clickup.$auth.oauth_access_token}`,
},
})
},
})
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