with Freshdesk and Azure DevOps?
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
The Azure DevOps API opens up a world of possibilities for automating and enhancing your software development workflows. Through Pipedream, you can leverage this API to create custom integrations and serverless workflows that interact with your Azure DevOps projects. Automate tasks such as triggering builds, managing work items, updating repositories, and orchestrating multi-step processes that connect Azure DevOps with other services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
azure_devops: {
type: "app",
app: "azure_devops",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.vssps.visualstudio.com/_apis/profile/profiles/Me`,
headers: {
Authorization: `Bearer ${this.azure_devops.$auth.oauth_access_token}`,
},
params: {
"api-version": `5.0`,
},
})
},
})