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with Freshchat and Salesforce?

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Add Contact to Campaign with Salesforce API on New Conversation Started from Freshchat API
Freshchat + Salesforce
 
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Add Contact to Campaign with Salesforce API on New Message Received from Freshchat API
Freshchat + Salesforce
 
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Add Lead to Campaign with Salesforce API on New Conversation Started from Freshchat API
Freshchat + Salesforce
 
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Add Lead to Campaign with Salesforce API on New Message Received from Freshchat API
Freshchat + Salesforce
 
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Convert SOAP XML Object to JSON with Salesforce API on New Conversation Started from Freshchat API
Freshchat + Salesforce
 
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Case Updated (Instant, of Selectable Type) from the Salesforce API

Emit new event when a case is updated. See the documentation

 
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New Conversation Started from the Freshchat API

Emit new event when a new conversation is started for a user. See the documentation

 
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New Message Received from the Freshchat API

Emit new event when a new message is received in a conversation. See the documentation

 
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Email Template Updated (Instant, of Selectable Type) from the Salesforce API

Emit new event when an email template is updated. See the documentation

 
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Knowledge Article Updated (Instant, of Selectable Type) from the Salesforce API

Emit new event when a knowledge article is updated. See the documentation

 
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Fetch Conversation Details with the Freshchat API

Fetches details for a specific conversation. See the documentation

 
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Add Contact to Campaign with the Salesforce API

Adds an existing contact to an existing campaign. See the documentation

 
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List Agents with the Freshchat API

Lists all agents in Freshchat. See the documentation

 
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Add Lead to Campaign with the Salesforce API

Adds an existing lead to an existing campaign. See the documentation

 
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List Channels with the Freshchat API

Lists all channels in Freshchat. See the documentation

 
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Integrate the Freshchat API with the Salesforce API
Setup the Freshchat API trigger to run a workflow which integrates with the Salesforce API. Pipedream's integration platform allows you to integrate Freshchat and Salesforce remarkably fast. Free for developers.

Connect Freshchat

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshchat: {
      type: "app",
      app: "freshchat",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshchat.$auth.chat_url}/accounts/configuration`,
      headers: {
        Authorization: `Bearer ${this.freshchat.$auth.api_key}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of Salesforce

The Salesforce (REST API) provides a powerful platform for creating and managing customer relationships with a wide array of features like data manipulation, querying, and complex automation. With Pipedream's serverless execution, you can create workflows that automate your sales processes, sync data with other platforms, enhance customer engagement, and trigger actions based on specific events. Dive into Salesforce data, streamline lead management, track customer interactions, and push or pull data to or from Salesforce seamlessly.

Connect Salesforce

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    salesforce_rest_api: {
      type: "app",
      app: "salesforce_rest_api",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `${this.salesforce_rest_api.$auth.instancetype}/services/oauth2/userinfo`,
      headers: {
        Authorization: `Bearer ${this.salesforce_rest_api.$auth.oauth_access_token}`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo