with Formcarry and Freshdesk?
Emit new event when the specified form receives a new submission. See the documentation
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Formcarry is an API for form processing, empowering developers to handle form submissions without the need for server-side code. With Formcarry, you can effortlessly collect, process, and integrate form data with various services. Using Pipedream, you can create serverless workflows that react to form submissions by triggering actions within Formcarry or in other apps, streamlining data collection and automation processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
formcarry: {
type: "app",
app: "formcarry",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://formcarry.com/api/auth`,
params: {
api_key: `${this.formcarry.$auth.api_key}`,
},
})
},
})
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})