What do you want to automate
with Extracta.ai and Help Scout?
Prompt, edit and deploy AI agents that connect to Extracta.ai, Help Scout and 2,500+ other apps in seconds.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular Extracta.ai and Help Scout Triggers#
Emit new event when a conversation is assigned to an agent. See the documentation
Emit new event when a new conversation is created.
Popular Extracta.ai and Help Scout Actions#
Adds a note to an existing conversation in Help Scout. See the documentation
Creates a new customer record in Help Scout. See the documentation
Sends a reply to a conversation. Be careful as this sends an actual email to the customer. See the documentation
Connect Extracta.ai#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
extracta_ai: {
type: "app",
app: "extracta_ai",
}
},
async run({steps, $}) {
const data = {
"extractionDetails": {
"name": "CVs Extraction",
"description": "...",
"language": "English",
"options": {
"hasTable": false,
"hasVisuals": false,
"handwrittenTextRecognition": false,
"checkboxRecognition": false
},
"fields": [
{
"description": "",
"example": "",
"key": "name"
},
{
"description": "",
"example": "",
"key": "surname"
},
{
"description": "",
"example": "",
"key": "phone_number"
},
{
"description": "last job title name",
"example": "Programmer",
"key": "last_job_position"
},
{
"description": "the number of years in numbers",
"example": "6",
"key": "years_of_experience"
}
]
}
}
return await axios($, {
method: "post",
url: `https://api.extracta.ai/api/v1/createExtraction`,
headers: {
Authorization: `Bearer ${this.extracta_ai.$auth.api_key}`,
"content-type": `application/json`,
},
data,
})
},
})
Overview of Help Scout#
The Help Scout API provides programmatic access to customer support functionalities, allowing the automation of ticketing, customer communication, and reporting tasks. With this API, you can read and send messages, manage conversations, work with mailboxes, create and update customers’ information, and generate reports. Utilizing the API on Pipedream, you can automate workflows that respond to events in Help Scout in real-time, integrate customer support data with other business tools, and streamline support operations.
Connect Help Scout#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
help_scout: {
type: "app",
app: "help_scout",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpscout.net/v2/users/me`,
headers: {
Authorization: `Bearer ${this.help_scout.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies