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with Exact and Freshdesk?
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Popular Exact and Freshdesk Triggers#
Emit new event each time a new account is created. See the docs
Emit new event each time a new contact is created. See the docs
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular Exact and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of Exact#
The Exact API provides a suite of endpoints for interacting with Exact's cloud-based financial software, which includes tools for accounting, CRM, and ERP functionalities. By leveraging this API on Pipedream, you can automate data flows across various business functions, sync financial records, manage customer relationships, and streamline operational processes. Pipedream's serverless execution model allows for crafting intricate workflows that respond in real-time to events, schedule operations, and connect with countless other apps to extend the functionality of Exact's ecosystem.
Connect Exact#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
exact: {
type: "app",
app: "exact",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://start.exactonline.${this.exact.$auth.region}/api/v1/current/Me?$select=UserID,Email`,
headers: {
Authorization: `Bearer ${this.exact.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
},
params: {
"$select": `UserID,Email`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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