What do you want to automate
with eSputnik and Freshdesk?
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Popular Ways to Connect eSputnik with Freshdesk#
Popular eSputnik and Freshdesk Triggers#
Emit new event when a new contact is added in the specified segment
Emit new event when a contact is created. See the documentation
Emit new event when a ticket is created. See the documentation
Popular eSputnik and Freshdesk Actions#
Assign a Freshdesk ticket to a specific agent. See the documentation
Assign a Freshdesk ticket to a specific group See the documentation
Overview of eSputnik#
The eSputnik API is a powerful tool for managing and automating your email marketing campaigns and other messaging services. Through the API, you can create targeted email sequences, manage contact lists, track email metrics, and dynamically segment your audience based on their interactions. By leveraging Pipedream's capabilities, you can connect eSputnik with hundreds of other apps to synchronize your marketing efforts, automate responses based on customer behavior, and analyze the effectiveness of your campaigns with advanced analytics.
Connect eSputnik#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
esputnik: {
type: "app",
app: "esputnik",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://esputnik.com/api/v1/contacts`,
auth: {
username: `x`,
password: `${this.esputnik.$auth.api_key}`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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