Reply to Product Review with Trustpilot (Customer) API on New Email Open from Elastic Email API

Pipedream makes it easy to connect APIs for Trustpilot (Customer), Elastic Email and 2,800+ other apps remarkably fast.

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New Email Open from the Elastic Email API

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Reply to Product Review with the Trustpilot (Customer) API

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Getting Started#

This integration creates a workflow with a Elastic Email trigger and Trustpilot (Customer) action. When you configure and deploy the workflow, it will run on Pipedream's servers 24x7 for free.

Select this integration
Configure the New Email Open trigger
1. Connect your Elastic Email account
2. Configure timer
Configure the Reply to Product Review action
1. Connect your Trustpilot (Customer) account
2. Configure Review ID
3. Configure Reply Message
Deploy the workflow
Send a test event to validate your setup
Turn on the trigger

Details#

This integration uses pre-built, source-available components from Pipedream's GitHub repo. These components are developed by Pipedream and the community, and verified and maintained by Pipedream.

To contribute an update to an existing component or create a new component, create a PR on GitHub. If you're new to Pipedream component development, you can start with quickstarts for trigger span and action development, and then review the component API reference.

Trigger#

New Email Open on Elastic Email

Description:Emit new event when a recipient opens an email. [See the documentation](https://elasticemail.com/developers/api-documentation/rest-api#operation/eventsGet).

Version:0.0.1

Key:elastic_email-new-email-open

View on GitHub

Elastic Email Overview#

The Elastic Email API allows you to integrate a robust email sending platform into your Pipedream workflows. Use it to send emails, manage contacts, and track campaign statistics. With this API, you can automate email notifications, synchronize subscriber lists, or trigger marketing campaigns based on user actions.

Trigger Code#

import common from "../common/base.mjs";
import sampleEmit from "./test-event.mjs";

export default {
  ...common,
  key: "elastic_email-new-email-open",
  name: "New Email Open",
  description: "Emit new event when a recipient opens an email. [See the documentation](https://elasticemail.com/developers/api-documentation/rest-api#operation/eventsGet).",
  version: "0.0.1",
  type: "source",
  dedupe: "unique",
  methods: {
    ...common.methods,
    getEventType() {
      return [
        "Open",
      ];
    },
    getDateField() {
      return "EventDate";
    },
    getIdField() {
      return "MsgID";
    },
    getSummary() {
      return "New Email opened";
    },
  },
  sampleEmit,
};

Trigger Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI and CLI.

Label	Prop	Type	Description
Elastic Email	`app`	`app`	This component uses the Elastic Email app.
N/A	`db`	`$.service.db`	This component uses `$.service.db` to maintain state between executions.
	`timer`	`$.interface.timer`

Trigger Authentication#

Elastic Email uses API keys for authentication. When you connect your Elastic Email account, Pipedream securely stores the keys so you can easily authenticate to Elastic Email APIs in both code and no-code steps.

You can get your API Key in the Manage API Key page.

About Elastic Email#

All the email marketing and delivery tools you need to communicate with your customers. Most attractive monthly pricing and pay-as-you-go option on the market.

Action#

Reply to Product Review on Trustpilot (Customer)

Description:Posts a public reply to a product review on Trustpilot on behalf of your business. This action allows you to respond to customer feedback, address concerns, thank customers for positive reviews, or provide additional information about products. Replies help demonstrate your commitment to customer satisfaction and can improve your overall reputation. Note that replies are publicly visible and cannot be edited once posted. [See the documentation](https://developers.trustpilot.com/product-reviews-api#reply-to-product-review)

Version:0.0.1

Key:trustpilot-reply-to-product-review

View on GitHub

Trustpilot (Customer) Overview#

The Trustpilot (Customer) API lets you tap into the rich pool of customer review data on Trustpilot. You can use it to automate the process of collecting and managing reviews, responding to feedback, and analyzing customer sentiment. With Pipedream's integration, you can trigger workflows based on new reviews, aggregate review data for analysis, and sync Trustpilot data with other services like CRMs, support tickets, and marketing tools.

Action Code#

import trustpilot from "../../trustpilot.app.mjs";
import { ConfigurationError } from "@pipedream/platform";

export default {
  key: "trustpilot-reply-to-product-review",
  name: "Reply to Product Review",
  description: "Posts a public reply to a product review on Trustpilot on behalf of your business. This action allows you to respond to customer feedback, address concerns, thank customers for positive reviews, or provide additional information about products. Replies help demonstrate your commitment to customer satisfaction and can improve your overall reputation. Note that replies are publicly visible and cannot be edited once posted. [See the documentation](https://developers.trustpilot.com/product-reviews-api#reply-to-product-review)",
  version: "0.0.1",
  type: "action",
  props: {
    trustpilot,
    reviewId: {
      propDefinition: [
        trustpilot,
        "reviewId",
      ],
    },
    message: {
      type: "string",
      label: "Reply Message",
      description: "The message to reply to the review with",
    },
  },
  async run({ $ }) {
    const {
      reviewId,
      message,
    } = this;

    if (!message || message.trim().length === 0) {
      throw new ConfigurationError("Reply message cannot be empty");
    }

    const result = await this.trustpilot.replyToProductReview({
      reviewId,
      message: message.trim(),
    });

    $.export("$summary", `Successfully replied to product review ${reviewId}`);

    return {
      success: true,
      reply: result,
      metadata: {
        reviewId,
        messageLength: message.trim().length,
        requestTime: new Date().toISOString(),
      },
    };
  },
};

Action Configuration#

This component may be configured based on the props defined in the component code. Pipedream automatically prompts for input values in the UI.

Label	Prop	Type	Description
Trustpilot (Customer)	`trustpilot`	`app`	This component uses the Trustpilot (Customer) app.
Review ID	`reviewId`	`string`	The unique identifier for a review
Reply Message	`message`	`string`	The message to reply to the review with

Action Authentication#

Trustpilot (Customer) uses OAuth authentication. When you connect your Trustpilot (Customer) account, Pipedream will open a popup window where you can sign into Trustpilot (Customer) and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Trustpilot (Customer) API.

Pipedream requests the following authorization scopes when you connect your account:

About Trustpilot (Customer)#

Read reviews. Write reviews. Find companies you can trust.

More Ways to Connect Trustpilot (Customer) + Elastic Email#

Other Popular Integrations#

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Reply to Product Review with Trustpilot (Customer) API on New Email Open from Elastic Email API

Pipedream makes it easy to connect APIs for Trustpilot (Customer), Elastic Email and 2,800+ other apps remarkably fast.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Developers ♥ Pipedream

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