Integrate the Discord API with the SupportBee API

Setup the Discord API trigger to run a workflow which integrates with the SupportBee API. Pipedream's integration platform allows you to integrate Discord and SupportBee remarkably fast. Free for developers.

Popular Ways to Connect Discord with SupportBee#

Create Ticket with SupportBee API on New Message (Instant) from Discord API

Discord + SupportBee

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Create Ticket with SupportBee API on Message Deleted (Instant) from Discord API

Discord + SupportBee

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Create Ticket with SupportBee API on New Command Received (Instant) from Discord API

Discord + SupportBee

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Create Ticket with SupportBee API on New Guild Member (Instant) from Discord API

Discord + SupportBee

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Create Ticket with SupportBee API on Reaction Added (Instant) from Discord API

Discord + SupportBee

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Popular Discord and SupportBee Triggers#

New Message (Instant) from the Discord API

Emit new event for each message posted to one or more channels in a Discord server

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Message Deleted (Instant) from the Discord API

Emit new event for each message deleted

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New Agent Reply from the SupportBee API

Emit new event on each new agent reply a ticket.

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New Command Received (Instant) from the Discord API

Emit new event for each command posted to one or more channels in a Discord server

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New Comment from the SupportBee API

Emit new event on each new comment.

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Popular Discord and SupportBee Actions#

Create Ticket with the SupportBee API

Creates a client. See docs here

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Send Message with the Discord API

Send a simple message to a Discord channel

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Send Message (Advanced) with the Discord API

Send a simple or structured message (using embeds) to a Discord channel

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Send Message With File with the Discord API

Post a message with an attached file

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Overview of Discord#

The Discord API interacts seamlessly with Pipedream, empowering you to craft customized automations and workflows for your Discord server. With this powerful integration, you can automate tasks like message posting, user management, and notifications, based on a myriad of triggers and actions from different apps. These automations can enhance the Discord experience for community moderators and members, by synchronizing with external tools, organizing community engagement, and streamlining notifications.

Connect Discord#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    discord: {
      type: "app",
      app: "discord",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://discord.com/api/users/@me`,
      headers: {
        Authorization: `Bearer ${this.discord.$auth.oauth_access_token}`,
        "accept": `application/json`,
      },
    })
  },
})

Overview of SupportBee#

SupportBee's API hooks into its customer support ticketing system, allowing for programmatic ticket management, reporting, and collaboration. With Pipedream, you can leverage this API to automate responses, escalate issues based on keywords, or sync with other tools to streamline your support workflow.

Connect SupportBee#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    supportbee: {
      type: "app",
      app: "supportbee",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.supportbee.$auth.domain}.supportbee.com/users`,
      headers: {
        "Content-Type": `application/json`,
        "Accept": `application/json`,
      },
      params: {
        auth_token: `${this.supportbee.$auth.api_token}`,
      },
    })
  },
})