Integrate the Discord Bot API with the Zoho Desk API

Setup the Discord Bot API trigger to run a workflow which integrates with the Zoho Desk API. Pipedream's integration platform allows you to integrate Discord Bot and Zoho Desk remarkably fast. Free for developers.

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Popular Ways to Connect Discord Bot with Zoho Desk#

Add Ticket Attachment with Zoho Desk API on New Message in Channel from Discord Bot API

Discord Bot + Zoho Desk

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Add Ticket Comment with Zoho Desk API on New Message in Channel from Discord Bot API

Discord Bot + Zoho Desk

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Create Account with Zoho Desk API on New Message in Channel from Discord Bot API

Discord Bot + Zoho Desk

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Create Contact with Zoho Desk API on New Message in Channel from Discord Bot API

Discord Bot + Zoho Desk

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Create Ticket with Zoho Desk API on New Message in Channel from Discord Bot API

Discord Bot + Zoho Desk

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Popular Discord Bot and Zoho Desk Triggers#

New Message in Channel from the Discord Bot API

Emit new event for each message posted to one or more channels

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New Account from the Zoho Desk API

Emit new event when a new account is created. See the docs here

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New Agent from the Zoho Desk API

Emit new event when a new agent is created. See the docs here

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New Contact from the Zoho Desk API

Emit new event when a new contact is created. See the docs here

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New Ticket from the Zoho Desk API

Emit new event when a new ticket is created. See the docs here

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Popular Discord Bot and Zoho Desk Actions#

Add Ticket Attachment with the Zoho Desk API

Attaches a file to a ticket. See the docs here

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Add Role with the Discord Bot API

Assign a role to a user. Remember that your bot requires the MANAGE_ROLES permission. See the docs here

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Add Ticket Comment with the Zoho Desk API

Adds a comment to a ticket. See the docs here

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Change Nickname with the Discord Bot API

Modifies the nickname of the current user in a guild.

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Create Account with the Zoho Desk API

Creates an account in your help desk portal. See the docs here

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Overview of Discord Bot#

The Discord Bot API unlocks the power to interact with Discord users and channels programmatically, making it possible to automate messages, manage servers, and integrate with other services. With Pipedream's serverless platform, you can create complex workflows that respond to events in Discord, process data, and trigger actions in other apps. This opens up opportunities for community engagement, content moderation, analytics, and more, without the overhead of managing infrastructure.

Connect Discord Bot#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    discord_bot: {
      type: "app",
      app: "discord_bot",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://discord.com/api/users/@me`,
      headers: {
        "Authorization": `Bot ${this.discord_bot.$auth.bot_token}`,
      },
    })
  },
})

Overview of Zoho Desk#

Zoho Desk API empowers you to streamline and automate customer service processes. With Pipedream, you can tap into Zoho Desk's capabilities to manage tickets, fetch customer info, and coordinate your support team's efforts. Imagine syncing support tickets to your internal systems, triggering alerts for high-priority issues, or even analyzing support trends over time. Pipedream's serverless platform lets you connect Zoho Desk to hundreds of other apps with minimal hassle, transforming how you attend to customer needs.

Connect Zoho Desk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zoho_desk: {
      type: "app",
      app: "zoho_desk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://desk.${this.zoho_desk.$auth.region}/api/v1/myProfile`,
      headers: {
        "Authorization": `Zoho-oauthtoken ${this.zoho_desk.$auth.oauth_access_token}`,
      },
    })
  },
})

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