What do you want to automate

with Dialpad and Freshservice?

Prompt, edit and deploy AI agents that connect to Dialpad, Freshservice and 2,500+ other apps in seconds.

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

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New Call Event (Instant) from the Dialpad API

Emit new call event subscription. See Event doc and webhook doc

 
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New Ticket from the Freshservice API

Emit new event for each created ticket. See documentation

 
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New Contact Event (Instant) from the Dialpad API

Emit new contact event subscription. See Event doc and webhook doc

 
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New SMS Event (Instant) from the Dialpad API

Emit new SMS event subscription. See Event doc and webhook doc

 
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Update Contact Event (Instant) from the Dialpad API

Emit update contact event subscription. See Event doc and webhook doc

 
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Integrate the Dialpad API with the Freshservice API
Setup the Dialpad API trigger to run a workflow which integrates with the Freshservice API. Pipedream's integration platform allows you to integrate Dialpad and Freshservice remarkably fast. Free for developers.

Overview of Dialpad

The Dialpad API taps into the core of Dialpad's communication platform, allowing for the automation of voice and messaging workflows. By leveraging this API through Pipedream, you can interact with call data, manage users, and automate sending of SMS messages, among other tasks. This enables the creation of intricate, automated processes that can enhance business communication efficiency, customer support, and team collaboration within your organization.

Connect Dialpad

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dialpad: {
      type: "app",
      app: "dialpad",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://dialpad.com/api/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.dialpad.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Freshservice

The Freshservice API opens up a realm of possibilities for streamlining IT service management processes. It allows you to interact programmatically with Freshservice features, such as creating tickets, managing users, updating service catalog items, and more. Leveraging the Freshservice API on Pipedream, you can automate repetitive tasks, create complex workflows that react to events in Freshservice in real time, and connect Freshservice to a multitude of other services to enhance its capabilities and your productivity.

Connect Freshservice

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    freshservice: {
      type: "app",
      app: "freshservice",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.freshservice.$auth.domain}.freshservice.com/api/v2/tickets`,
      auth: {
        username: `${this.freshservice.$auth.api_key}`,
        password: `X`,
      },
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo