Dialpad

Talk. Message. Meet. Support. One beautiful workspace for team and customer communications.

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Dialpad

Dialpad API Integrations

Build and run workflows using the Dialpad API. Use 1000s of source-available triggers and actions across 2,100+ apps. Or write custom code to integrate any app or API in seconds.

Overview

The Dialpad API taps into the core of Dialpad's communication platform, allowing for the automation of voice and messaging workflows. By leveraging this API through Pipedream, you can interact with call data, manage users, and automate sending of SMS messages, among other tasks. This enables the creation of intricate, automated processes that can enhance business communication efficiency, customer support, and team collaboration within your organization.

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dialpad: {
      type: "app",
      app: "dialpad",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://dialpad.com/api/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.dialpad.$auth.oauth_access_token}`,
      },
    })
  },
})

Choose an API to Connect with Dialpad API

1
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24
of
2,100+
apps by most popular

HTTP / Webhook
HTTP / Webhook
Get a unique URL where you can send HTTP or webhook requests
Node
Node
Anything you can do with Node.js, you can do in a Pipedream workflow. This includes using most of npm's 400,000+ packages.
Python
Python
Anything you can do in Python can be done in a Pipedream Workflow. This includes using any of the 350,000+ PyPi packages available in your Python powered workflows.
OpenAI (ChatGPT)
OpenAI (ChatGPT)
OpenAI is an AI research and deployment company with the mission to ensure that artificial general intelligence benefits all of humanity. They are the makers of popular models like ChatGPT, DALL-E, and Whisper.
Premium
Salesforce
Salesforce
Web services API for interacting with Salesforce
Premium
HubSpot
HubSpot
HubSpot's CRM platform contains the marketing, sales, service, operations, and website-building software you need to grow your business.
Premium
Zoho CRM
Zoho CRM
Zoho CRM is an online Sales CRM software that manages your sales, marketing, and support in one CRM platform.
Premium
Stripe
Stripe
Stripe powers online and in-person payment processing and financial solutions for businesses of all sizes.
Shopify Developer App
Shopify Developer App
Shopify is a user-friendly e-commerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.
Premium
WooCommerce
WooCommerce
WooCommerce is the open-source ecommerce platform for WordPress.
Premium
Snowflake
Snowflake
A data warehouse built for the cloud
Premium
MongoDB
MongoDB
MongoDB is an open source NoSQL database management program.
Supabase
Supabase
Supabase is an open source Firebase alternative.
MySQL
MySQL
MySQL is an open-source relational database management system.
PostgreSQL
PostgreSQL
PostgreSQL is a free and open-source relational database management system emphasizing extensibility and SQL compliance.
Premium
AWS
AWS
Amazon Web Services (AWS) offers reliable, scalable, and inexpensive cloud computing services.
Premium
Twilio SendGrid
Twilio SendGrid
Send marketing and transactional email through the Twilio SendGrid platform with the Email API, proprietary mail transfer agent, and infrastructure for scalable delivery.
Amazon SES
Amazon SES
Amazon SES is a cloud-based email service provider that can integrate into any application for high volume email automation
Premium
Klaviyo
Klaviyo
Email Marketing and SMS Marketing Platform
Premium
Zendesk
Zendesk
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Premium
ServiceNow
ServiceNow
The smarter way to workflow
Notion
Notion
Notion is a new tool that blends your everyday work apps into one. It's the all-in-one workspace for you and your team.
Slack
Slack
Slack is a channel-based messaging platform. With Slack, people can work together more effectively, connect all their software tools and services, and find the information they need to do their best work — all within a secure, enterprise-grade environment.
Microsoft Teams
Microsoft Teams
Microsoft Teams has communities, events, chats, channels, meetings, storage, tasks, and calendars in one place.

Example Use Cases

  • Automated Customer Support Ticket Creation: When a call ends in Dialpad, trigger a workflow on Pipedream that creates a support ticket in a tool like Zendesk. Include details like caller ID, call duration, and any notes taken during the call to provide context for the support team.

  • SMS Outreach Campaigns: Use Pipedream to listen for a specific trigger, such as a new email subscriber or a form submission. Then, send a personalized SMS via Dialpad to the new contact, providing a warm welcome or timely information about your services.

  • User Provisioning Automation: Automate the process of setting up new employees in Dialpad when they are added to your HR system, like BambooHR. Trigger a Pipedream workflow that creates a new user in Dialpad, assigns a number, and sends an introductory email with setup instructions to the new hire.

Add Single Row with Google Sheets API on New SMS Event (Instant) from Dialpad API
Dialpad + Google Sheets
 
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Send Message with Slack API on New Call Event (Instant) from Dialpad API
Dialpad + Slack
 
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Get Film with SWAPI - Star Wars API on Update Contact Event (Instant) from Dialpad API
Dialpad + SWAPI - Star Wars
 
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Send SMS with Twilio API on Update Contact Event (Instant) from Dialpad API
Dialpad + Twilio
 
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Simple Search with Twitter API on Update Contact Event (Instant) from Dialpad API
Dialpad + X (Twitter)
 
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New Call Event (Instant) from the Dialpad API

Emit new call event subscription. See Event doc and webhook doc

 
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New Contact Event (Instant) from the Dialpad API

Emit new contact event subscription. See Event doc and webhook doc

 
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New SMS Event (Instant) from the Dialpad API

Emit new SMS event subscription. See Event doc and webhook doc

 
Try it
Update Contact Event (Instant) from the Dialpad API

Emit update contact event subscription. See Event doc and webhook doc

 
Try it

Authentication

Dialpad uses OAuth authentication. When you connect your Dialpad account, Pipedream will open a popup window where you can sign into Dialpad and grant Pipedream permission to connect to your account. Pipedream securely stores and automatically refreshes the OAuth tokens so you can easily authenticate any Dialpad API.

Pipedream requests the following authorization scopes when you connect your account:

recordings_exportscreen_pop
OAuth Request Configurations:
  1. authorization
    GEThttps://dialpad.com/oauth2/authorize?client_id={{oauth.client_id}}&redirect_uri={{oauth.redirect_uri}}&state={{oauth.state}}&response_type=code&scope={{oauth.space_separated_scopes}}
  2. accessToken
    POSThttps://dialpad.com/oauth2/tokencontent-type: application/x-www-form-urlencodedaccept: application/json
    client_id={{oauth.client_id}}&client_secret={{oauth.client_secret}}&redirect_uri={{oauth.redirect_uri}}&grant_type=authorization_code&code={{oauth.code}}