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Dialpad

Talk. Message. Meet. Support. One beautiful workspace for team and customer communications.

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Zendesk

Integrate the Dialpad API with the Zendesk API

Setup the Dialpad API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Dialpad and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Dialpad with Zendesk

Create Ticket with Zendesk API on New Call Event (Instant) from Dialpad API
Dialpad + Zendesk
 
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Create Ticket with Zendesk API on New Contact Event (Instant) from Dialpad API
Dialpad + Zendesk
 
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Create Ticket with Zendesk API on New SMS Event (Instant) from Dialpad API
Dialpad + Zendesk
 
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Create Ticket with Zendesk API on Update Contact Event (Instant) from Dialpad API
Dialpad + Zendesk
 
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Delete Ticket with Zendesk API on New Call Event (Instant) from Dialpad API
Dialpad + Zendesk
 
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Popular Dialpad and Zendesk Triggers

New Call Event (Instant) from the Dialpad API

Emit new call event subscription. See Event doc and webhook doc

 
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New Contact Event (Instant) from the Dialpad API

Emit new contact event subscription. See Event doc and webhook doc

 
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New SMS Event (Instant) from the Dialpad API

Emit new SMS event subscription. See Event doc and webhook doc

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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Update Contact Event (Instant) from the Dialpad API

Emit update contact event subscription. See Event doc and webhook doc

 
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Popular Dialpad and Zendesk Actions

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Dialpad

The Dialpad API taps into the core of Dialpad's communication platform, allowing for the automation of voice and messaging workflows. By leveraging this API through Pipedream, you can interact with call data, manage users, and automate sending of SMS messages, among other tasks. This enables the creation of intricate, automated processes that can enhance business communication efficiency, customer support, and team collaboration within your organization.

Connect Dialpad

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dialpad: {
      type: "app",
      app: "dialpad",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://dialpad.com/api/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.dialpad.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})
Pipedream, Inc. — San Francisco, CA
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