Integrate the Dialpad API with the ServiceNow API

Setup the Dialpad API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Dialpad and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect Dialpad with ServiceNow#

Create Table Record with ServiceNow API on New Call Event (Instant) from Dialpad API

Dialpad + ServiceNow

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Create Table Record with ServiceNow API on New Contact Event (Instant) from Dialpad API

Dialpad + ServiceNow

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Create Table Record with ServiceNow API on New SMS Event (Instant) from Dialpad API

Dialpad + ServiceNow

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Create Table Record with ServiceNow API on Update Contact Event (Instant) from Dialpad API

Dialpad + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Call Event (Instant) from Dialpad API

Dialpad + ServiceNow

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Popular Dialpad and ServiceNow Triggers#

New Call Event (Instant) from the Dialpad API

Emit new call event subscription. See Event doc and webhook doc

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New Contact Event (Instant) from the Dialpad API

Emit new contact event subscription. See Event doc and webhook doc

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New SMS Event (Instant) from the Dialpad API

Emit new SMS event subscription. See Event doc and webhook doc

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Update Contact Event (Instant) from the Dialpad API

Emit update contact event subscription. See Event doc and webhook doc

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Popular Dialpad and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Dialpad#

The Dialpad API taps into the core of Dialpad's communication platform, allowing for the automation of voice and messaging workflows. By leveraging this API through Pipedream, you can interact with call data, manage users, and automate sending of SMS messages, among other tasks. This enables the creation of intricate, automated processes that can enhance business communication efficiency, customer support, and team collaboration within your organization.

Connect Dialpad#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dialpad: {
      type: "app",
      app: "dialpad",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://dialpad.com/api/v2/users/me`,
      headers: {
        Authorization: `Bearer ${this.dialpad.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})